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Train the Trainer

Building Trust, Credibility & Respect with Patients

Patient Queue in the Hallway

​Courses

1.     Improve Operations Excellence

2.     Effective Communication with Teams

3.     Full Proof Planning & Organizing 

4.     First Time Managers

5.     Problem Solving & Decision Making

6.     Time Management

7.     Working in Teams

8.     Effective Delegation

9.     Customer Service Excellence

10.   Dealing with Difficult Behavior and Bullying

Who should attend

Trainee Doctors, Junior Doctors, Nursing Supervisors, Ward Managers

Duration

  • Standard duration for each course is 6 hours.

  • Customized versions are available on request.

Format

  • In Person workshops at your organisation.

  • Virtual Live online 

Training Methodology

Workshop includes content facilitation through presentation, deliberation, simulation exercises, small group facilitated discussions for reflection, case discussions, group activities and practise of learning in on-spot role plays

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Video case studies as necessary to give participants a perspective for comparison of behvaiours and communication style. This enables them to identify course corrections for themselves. Our facilitators provide active coaching to help the learners assimilate new skills.

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